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Top Posts

  • HubKonnect Continues to Grow as AI Leader in Restaurant Technology
  • HubKonnect CEO Michael Koch Awarded the AI Entrepreneur of the Year
  • HubKonnect CEO Michael Koch on AI and Big Data Trends for the QSR Industry in 2022
  • 7 Key Questions to Ask when Building a Local Customer Engagement Plan
  • LSM in the Age of Delivery

Local Customer Engagement

7 Key Questions to Ask when Building a Local Customer Engagement Plan

What is one of the biggest mistakes local businesses make when creating a Local Customer Engagement Plan to build sales for their location? It’s driving customers to their location and delivering a horrible experience.  That horrible ex [...]

December 2, 2021March 17, 2023Michael Koch
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Local Customer Engagement

How is a Local Franchise’s Trading Area Impacted by CRM?

You might say this is a bit of a trick question.  By nature, Customer Relationship Management (CRM) would be all of the customers in your trade area, wouldn’t it? The answer is “yes” and “no”.  CRM has certainly opened the do [...]

November 19, 2019January 29, 2022Michael Koch
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